{"id":33511,"date":"2023-11-28T17:15:34","date_gmt":"2023-11-28T16:15:34","guid":{"rendered":"https:\/\/sweet-horse.ch\/ruecksendungen-und-rueckerstattungen\/"},"modified":"2025-11-21T14:10:02","modified_gmt":"2025-11-21T13:10:02","slug":"ruecksendungen-und-rueckerstattungen","status":"publish","type":"page","link":"https:\/\/sweet-horse.ch\/de\/ruecksendungen-und-rueckerstattungen\/","title":{"rendered":"R\u00fccksendungen und R\u00fcckerstattungen"},"content":{"rendered":"\n<p>Letzte Aktualisierung: 29.11.2023<\/p>\n\n<p>Bei Sweet Horse m\u00f6chten wir, dass Sie mit Ihren Eink\u00e4ufen vollkommen zufrieden sind. Sollten Sie mit Ihrer Bestellung nicht vollst\u00e4ndig zufrieden sein, helfen wir Ihnen gerne weiter.<\/p>\n\n<h3 class=\"wp-block-heading\">R\u00fccksendungen<\/h3>\n\n<h4 class=\"wp-block-heading\">R\u00fccksendebedingungen<\/h4>\n\n<ul class=\"wp-block-list\">\n<li>R\u00fccksendungen k\u00f6nnen innerhalb von 7 Tagen nach Erhalt der Bestellung erfolgen.<\/li>\n\n\n\n<li>Die Produkte m\u00fcssen sich im Originalzustand befinden, unbenutzt, unbesch\u00e4digt und in der Originalverpackung mit allen intakten Etiketten sein.<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\">R\u00fccksendeprozess<\/h4>\n\n<ol class=\"wp-block-list\">\n<li>Kontaktieren Sie unseren Kundenservice \u00fcber die E-Mail-Adresse: <a href=\"mailto:info@sweet-horse.ch\">info@sweet-horse.ch<\/a>, um eine R\u00fccksendenummer zu erhalten.<\/li>\n\n\n\n<li>Verpacken Sie die Produkte sorgf\u00e4ltig, idealerweise im Original-Versandkarton.<\/li>\n\n\n\n<li>Senden Sie das Paket an die von unserem Kundenservice-Team angegebene R\u00fccksendeadresse.<\/li>\n<\/ol>\n\n<h4 class=\"wp-block-heading\">R\u00fccksendekosten<\/h4>\n\n<ul class=\"wp-block-list\">\n<li>Die R\u00fccksendekosten gehen zu Lasten des Kunden, au\u00dfer bei defekten Produkten oder einem Fehler unsererseits.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">R\u00fcckerstattungen<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>R\u00fcckerstattungen werden nach Erhalt und Pr\u00fcfung der zur\u00fcckgesandten Produkte, die unserer R\u00fccksendepolitik entsprechen, vorgenommen.<\/li>\n\n\n\n<li>Die R\u00fcckerstattung erfolgt \u00fcber die urspr\u00fcnglich f\u00fcr den Kauf verwendete Zahlungsmethode.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Defekte oder besch\u00e4digte Produkte<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Im Falle von defekten oder besch\u00e4digten Produkten kontaktieren Sie bitte unseren Kundenservice innerhalb von 30 Tagen nach Erhalt der Bestellung, um weitere Unterst\u00fctzung zu erhalten.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Ausnahmen<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Bestimmte Produkte, wie z. B. reduzierte Artikel, k\u00f6nnen aus Hygiene- oder Sicherheitsgr\u00fcnden von der R\u00fccksendung ausgeschlossen sein.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Kontaktieren Sie uns<\/h3>\n\n<p>Wenn Sie Fragen zu unseren R\u00fcckerstattungs- und R\u00fccksendebedingungen haben oder Hilfe bei der R\u00fccksendung eines Produkts ben\u00f6tigen, kontaktieren Sie uns bitte \u00fcber die E-Mail-Adresse: <a href=\"mailto:info@sweet-horse.ch\">info@sweet-horse.ch<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Letzte Aktualisierung: 29.11.2023 Bei Sweet Horse m\u00f6chten wir, dass Sie mit Ihren Eink\u00e4ufen vollkommen zufrieden sind. Sollten Sie mit Ihrer Bestellung nicht vollst\u00e4ndig zufrieden sein, helfen wir Ihnen gerne weiter. R\u00fccksendungen R\u00fccksendebedingungen R\u00fccksendeprozess R\u00fccksendekosten R\u00fcckerstattungen Defekte oder besch\u00e4digte Produkte Ausnahmen Kontaktieren Sie uns Wenn Sie Fragen zu unseren R\u00fcckerstattungs- und R\u00fccksendebedingungen haben oder Hilfe bei [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-33511","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00fccksendungen und R\u00fcckerstattungen - Sweet Horse<\/title>\n<meta name=\"description\" content=\"Einfache R\u00fccksendung und R\u00fcckerstattung bei Sweet Horse. 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